Site Terms and Conditions

Shipping

QuiltSource Canada is please to offer Freight Paid on order totaling $500 or more (before applicable taxes) excluding freight intensive items. Parcels will be shipped Canpar, FEDEX Ground, FEDEX FREIGHT or Canada Post. QuiltSource Canada reserves the right to choose freight provider and service. Upon delivery please Inspect your parcel to ensure that it was not opened during transit. We will ship your order as completely as possible within 48  hours.

Account Establishment

QuiltSource Canada is in the business of supplying established Retail Quilt & Fabric operations that deal with the reselling of merchandise to the end consumer. QuiltSource Canada requires all accounts to complete an Application for Wholesale Status. Opening orders are required to be $500 wholesale cost excluding freight and taxes. Until credit terms are granted by QuiltSource Canada, all orders will require prepayment via VISA/MASTERCARD or Interact E-Transfer.

Hours of Operation

Our order desk and shipping department are open Monday thru Friday 9:00 a.m. to 5:00 p.m. Eastern Standard Time (EST). Orders may be faxed 1-877-387-3336, e-mailed to orders@quiltsourcecanada.ca or placed on our B-2-B website system 24 hours a day at www.quiltsourcecanada.ca.

Drop-In and Pick-Up Customers

If you are going to be in the area, it would be a pleasure to see you. However please phone at least 24 hours ahead so we may make staffing arrangements. Pick-up customers are asked to phone, fax, or e-mail orders at least 24 hours prior to pick up so that they may be prepared and invoiced.  Warehouse Pick-up Hours are 9:00 a.m. to 4:00 p.m.- Monday Thru Friday.

Method of Payment

Terms of Net 30 days will be granted upon QuiltSource Canada’s approval. Statements are monthly to aid in the reconciliation of accounts. All accounts must have a current credit application. VISA & MASTERCARD will be accepted AT TIME OF INVOICE ONLY. COD payment may be arranged through our couriers (Please note that a surcharge will apply).

Overdue Accounts

Late payments will be subject to interest of 1½% per month. QuiltSource Canada reserves the right to delay shipments until past due invoices and accumulated interest are cleared. In the event that an account matures over 45 days, all shipments will be stopped. In the event that an account matures over 60 days, the account will be forwarded to an external collection agency. QuiltSource Canada reserves the right to change credit status for all delinquent accounts.

Minimum Order Quantity

Customers must maintain an annual purchase amount of $500 wholesale in order to qualify as a wholesaler customer. Accounts not meeting this requirement will be closed and will have to be re-opened and meet the requirements of a First Time Customer as described above.

Invoicing

Orders will be invoiced as of date of shipment, at the prices in effect at the time of the order. Prices listed are subject to change without notification. Please check your invoice for final pricing as corrections are made at the time of invoicing.

Backorders

At QuiltSource Canada we try not to place items on a backorder position. However, sometimes due to manufacturer shortages and unexpected demand, we are forced to backorder some items. Backordered items will be held until your next order is placed unless QuiltSource Canada specifies to re-order.

Returns

All returns must be authorized and accompanied by an Authorization Number. Please phone ahead to obtain this number. Returns are subject to a 15% restocking fee. Packages arriving without proper documentation will be refused and returned to sender.

Credit References

QuiltSource Canada does not grant credit references.

The terms and conditions set out in this catalogue are subject to change without prior notification.